AUDITING
An exceptionally beneficial and cost-effective service offered by Ace Hardware Retail Loss Prevention, through its preferred vendor-partner, Risk Management Services Loss Prevention, LLC., is the on-site risk assessment. This is a detailed survey of store operations, physical plant and daily processes that are, by their nature, prone to cash and product loss through outright criminality or negligence. The survey also includes a review of safety issues, concentrating on the work practices, equipment and conditions that are most frequently cited as deficient in Occupational Safety and Health (OSHA) inspections.
These surveys address everything from POS operations to trash removal, and inevitably uncover previously unknown or unrealized risks. Once identified, a workable and proven method of either totally eliminating or dramatically reducing the risk is provided.
If you have never had a survey of this type conducted, or if you are concerned about losses and believe it would be appropriate to have professionals examine your control processes, we encourage you to contact us at 630-972-2670 or info@acelossprevention.com for additional information and to schedule a survey. We will be pleased to provide you with testimonials from fellow Ace retailers as to the value of this service.
Following is a listing of those areas reviewed during the survey.
A. Physical Security/Access Control
Perimeter Doors, Windows, Roof Access, Other
Perimeter Fencing, Gates & Storage
Exterior Lighting
Interior Access Points
Merchandise Displays
Employee Lockers
Alarm System
Store Safe
Key Control
Physical Security Devices
Miscellaneous
B. Store Operations
Opening
Closing
Employee Handbook
Protection of Proprietary Information
Protection of Customer/Employee Personal Data
Receiving
Rental
Equipment Repair Services
Buying Practices
Merchandise Checking and Marking/Price Change
Merchandise Transfers (Multi-store Retailers Only)
Policy “A” Controls
Vendor Returns
Special Orders & Layaways
Trash Disposal
C. POS Operations
Cashier Handbook/Training
ID/Password Controls
General POS Controls
Employee Purchase Controls
Refund Controls
Void Controls
Other POS Controls
Counterfeit Money Awareness
Credit Card Fraud Awareness
Check Acceptance Procedures
Cash & Sales Reconciliation
Management Reports Review
Robbery Awareness
D. Accounting Controls
Accounts Payable
Accounts Receivable
Physical Inventory
Cycle Counting
Petty Cash and Cash Disbursement
Unique Concerns (e.g., credit cards, gas cards, etc.)
E. Lumberyard Operations
Sales Controls
Gate Access Controls
Delivery Controls
Physical Security of Fence & Gates
Physical Security of Buildings
Physical Security of Company Vehicles
Lighting
F. Loss Prevention Program Management
Loss Prevention Accountability and Responsibilities
Shoplifting Awareness, Detection and Detention Policies
Employee Theft Prevention, Detection and Prosecution
Vendor Theft Awareness and Deterrence Policies
Occupational Violent Crime
G. Pre-Employment/Employee Screening & Training
Background Checks/Credit Checks/Drug Testing
Shoplifting Prevention Training
H. CCTV System
Provide recommended layout and quotes - or evaluate current system.
I. Safety
Required Posting
Accident Record Keeping
Awareness Training
Protective Equipment
Parking Lot
Tools and Equipment
Lock Out/Tag Out Compliance
Welding, Cutting & Braising
Forklift Operations
Hazard Communication
Flammables & Combustibles
Fueling Hazards
Electrical Hazards
General Fire Safety Requirements
Medical Services & First Aid
Emergency Operating Procedures
Customer Safety
Vehicle Safety
Miscellaneous Safety Concerns
